Patient Coordinator / Office Manager
Megan has been with Dr. Lee since the practice’s inception. Together they planned, designed and opened the office. As Practice Manager and Patient Coordinator, Megan manages Dr. Lee’s schedule, the staff and patient care. Megan’s philosophy as patient coordinator is to treat the person first and foremost, and then the patient. “Most patients have been thinking about this for a long time. It can be a time of mixed emotions.” Megan’s role is to gather information, relieve any anxiety, explain the options Dr. Lee recommends and provide detailed follow through. “Having been a patient myself, I can relate to their concerns. I actively listen to what a patient is telling me, but also to what they might not say. Anticipating their needs and questions is part of ensuring they have an informed, enjoyable journey with us.” Megan meets with each patient prior to and following every consultation. She guides them from their first inquiry to their last post-operative visit. The surgical planning and scheduling are also managed by Megan. She describes herself as complimenting Dr. Lee’s approach and his ability to maintain a close relationship with patients. “He is genuine, honest and a perfectionist. He is a brilliant surgeon but he balances that intensity with tenderness. It’s rewarding to be the liaison between Dr. Lee and his patients.” Since people have such busy professional and personal lives, Megan strives to make every patient feel like they are the only patient. “This is the one time the focus can be on them and I want to get to know each patient well enough to make it a perfect experience for them. We consider it a privilege when someone puts their trust in us. I believe the level of attention we give each patient truly sets us apart.”
Double board certified in both Plastic Surgery and Otolaryngology (head and neck surgery), Dr. Lee brings extraordinary skill and experience to every patient. Considered among the elite in plastic surgery by peers and patients alike, Dr. Lee delivers the highest level of precision. Attention to detail in aesthetic procedures of the face, breast, and body are paramount to creating a refined sense of balance and beauty. His roots in functional anatomy of the head and neck combined with the delicate, artistic nature of plastic surgery have earned him a reputation for providing beautiful, natural looking enhancements.